Frequently Asked Questions
Everything you need to know about your Bloom Audio experience
When will my order ship?
Orders placed before 2:00 PM EST Monday through Friday are typically processed and shipped the same day. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most products. Items must be in their original packaging and like-new condition. Please note that some hygiene-sensitive items like in-ear monitors may be subject to a restocking fee.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your location and the weight of the items.
Are the products sold at Bloom Audio covered by warranty?
Absolutely. As an authorized dealer for every brand we carry, all new products include a full manufacturer's warranty. Refurbished or open-box items include a specific warranty period noted on the product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and interest-free financing options through Affirm for qualifying purchases.
Can I get a recommendation for a specific audio setup?
Our team of experts is happy to help! You can reach out via our contact form or live chat for personalized advice on matching headphones, amplifiers, and DACs to suit your listening preferences.